The New York City Department of Consumer and Worker Protection's Office of Financial Empowerment (OFE) published a research study in 2015, evaluating the use of mobile financial services to establish patterns of use among low and middle income New Yorkers. The purpose of this exploration was to analyze the needs, barriers, and opportunities to increase financial inclusion through mobile financial services use.

The published report can be found here: https://www1.nyc.gov/assets/dca/MobileServicesStudy/Research-Brief.pdf

This dataset was compiled from a financial security study conducted in 2013 by Department of Consumer and Worker Protection's Office of Financial Empowerment, in partnership with The Urban Institute. The dataset is published on the DCWP website and used for a web-based data visualization tool. More information about the data, the study, and the online web-application can be found on the DCWP website:
https://www1.nyc.gov/assets/dca/CitywideFinancialServicesStudy/index.html

Source: Ratcliffe, Caroline, Signe-Mary McKernan, Emma Kalish, and Steven Martin. 2015. “Where are the Unbanked and Underbanked in New York City?” Washington, DC: Urban Institute.